CQI West of Scotland - Programme 2008-09

December 2008
Tuesday 2nd

ISO 14001

The December event will be held at Glasgow Caledonian University in the Govan Mbeki Building.

Parking is available locally.
There is a newly refurbished multistorey carpark at Concert Square opposite the University.

Campus plan: http://www.gcal.ac.uk/the-university/global/contactmaps/campus.html 

James Burns

February 2009
Tuesday 3rd

A Case Study

Ron Rivans

March 2009
Tuesday 10th

Roadmap to Customer Loyalty / Satisfaction

Followed by AGM

Mark Elmes

April 2009
Tuesday 28th

Presentation

David Hoyle